Terms & Conditions

Overview

This website is operated by our company. Throughout the site, the terms “we”, “us” and “our” refer to the store. By visiting our site and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions.

These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms and Conditions.


Online Store Terms

By agreeing to these Terms and Conditions, you confirm that you are at least the age of majority in your country or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose.

You must not transmit any worms, viruses, or destructive code.


Product Information

We make every effort to display product descriptions, images, and specifications as accurately as possible.

However:

• Colours may vary depending on screen displays
• Product packaging may vary
• Minor design changes may occur without notice

We reserve the right to correct any errors, inaccuracies, or omissions at any time.


Pricing

All prices are listed in the currency displayed on the website.

Prices may change without notice.

We reserve the right to cancel orders where pricing errors have occurred.


Order Acceptance

Once an order is placed, you will receive an order confirmation email.

This confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including:

• product availability
• errors in pricing or description
• suspected fraud or unauthorised transactions

If payment has already been processed, a refund will be issued.


Shipping & Delivery

Delivery times shown on our website are estimated timeframes only.

While we aim to deliver orders within the indicated timeframe, delays may occasionally occur due to factors outside of our control, including:

• courier delays
• customs processing
• weather conditions
• high demand periods

We are not responsible for delays caused by shipping carriers or customs clearance.


Lost or Delayed Parcels

If your order has not arrived within the estimated delivery window, please contact us so we can investigate with the courier.

Claims for missing parcels must be submitted within 30 days of the shipping date.

After this period, we may be unable to investigate or replace the order.


Returns & Refunds

Our Refund & Return Policy forms part of these Terms and Conditions.

Please refer to our Refund Policy page for full details regarding eligibility, return procedures, and refund processing.

Returns must be authorised before being sent.


Limitation of Liability

We shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our products or services.

To the fullest extent permitted by law, our liability shall be limited to the amount paid for the purchased product.


Product Use

Customers are responsible for ensuring products are used safely and in accordance with any instructions provided.

We shall not be held liable for damage or injury resulting from misuse of products.


Intellectual Property

All content on this website including text, graphics, logos, images, and website design is the property of the company and may not be copied, reproduced, or used without permission.


Fraud Prevention

We reserve the right to cancel any order suspected of fraudulent activity.

Additional verification may be requested before processing certain orders.


Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time.

Changes will take effect immediately once posted on the website.


Contact Information

Questions regarding the Terms and Conditions should be sent to our customer support team.